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I'm a hospital executive who started working 12-hour ER shifts. I finally learned why my staff ignored my emails.

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Summary

After becoming an EMT, hospital executive Linda Matzigkeit realized frontline workers needed better communication than emails.

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  1. Business Insider Center Factuality: High US
    I'm a hospital executive who started working 12-hour ER shifts. I finally learned why my staff ignored my emails.

    After becoming an EMT, hospital executive Linda Matzigkeit realized frontline workers needed better communication than emails.

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