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Many workers break rules to help customers. Their bosses punish them anyway

1 source1 article First seen Updated United States Truth score 40

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Summary

Most managers punish everyone the same way for breaking a rule. Employees step out of line for four reasons, and only one is personal gain

Description from Quartz.

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  1. Quartz Leans left Factuality: High US
    Many workers break rules to help customers. Their bosses punish them anyway

    Most managers punish everyone the same way for breaking a rule. Employees step out of line for four reasons, and only one is personal gain

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