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Zoom CX enhancements for contact centers

1 source1 article First seen Updated Australia Truth score 38

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Summary

Zoom CX Enhancements adds unified context, virtual agent automation, and CX insights to improve omnichannel customer service operations

Description from Dynamicbusiness.

Who is covering this

  1. Dynamicbusiness Center Factuality: Mostly factual AU
    Zoom CX enhancements for contact centers

    Zoom CX Enhancements adds unified context, virtual agent automation, and CX insights to improve omnichannel customer service operations

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