Why buying concert tickets is a nightmare for fans – and how to fix it

Summary

Ticket prices for concerts and live events have skyrocketed, and fans are increasingly frustrated by how complex the process has become. As bots and other AI agents swarm the system and displace real fans, what can be done to protect consumers? Horizons moderator William Brangham explores the Wild West of buying tickets with Brian Shearer and Ben Sisario. Watch PBS News for daily, breaking and live news, plus special coverage. We are home to PBS News Hour, ranked the most credible and objective TV news show. Sign up for Here's The Deal with Lisa Desjardins: https://to.pbs.org/41q6E8i…

Description from PBS NewsHour.