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Uncorrected error leads to 'significant' cost overruns updating federal call centres: AG

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Summary

A new report finds the government failed to "obtain the best value for money" in its attempt to update the technology underpinning federal call centres.

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  1. Ottawacitizen Center Factuality: Mostly factual CA
    Uncorrected error leads to 'significant' cost overruns updating federal call centres: AG

    A new report finds the government failed to "obtain the best value for money" in its attempt to update the technology underpinning federal call centres.