Petition seeks 10-minute maximum hold times for Canadian telcos
Summary
Amid growing telecom wait times and rising frustration from Canadians, a new petition wants the government to establish customer service access standards like maximum hold times. A House of Commons petition filed this month asks Parliament to tell the Canadian Radio-television and Telecommunications Commission (CRTC) to “establish a clear, measurable and enforceable customer-service access standard
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Petition seeks 10-minute maximum hold times for Canadian telcos
Amid growing telecom wait times and rising frustration from Canadians, a new petition wants the government to establish customer service access standards like maximum hold times. A House of Commons petition filed this month asks Parliament to tell the Canadian...
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